spa stones
SGEC Facade_edited.jpg

Terms & Conditions

Rates quoted are in Singapore Dollars, subjected to 10% service charge and prevailing government tax at 7%.

 

Booking Terms:

 

Check in Age must be18 years and above.

Proof of Vaccination status and ID (Local: Spore ID, Foreigners: Passport / Workpass)

Extra Mattress request subject to availability. Charges apply at $50.00 nett per night.

No extra charge for additional child (aged 12 years old and below) sharing existing bed

 

 

Guarantee Policy:

 

All reservations must be guaranteed with a credit card valid at the time of booking.

 

 

Cancellation Policy:

 

Non- Refundable booking full charge applied.

 

No Show Policy:

 

Full Charge will be applied for No Show.

 

 

Check In Policy:

 

Check in Age must be18 years and above.

Proof of Vaccination status and ID required (Spore ID, Passport or Singapore Work pass)

Check in before 14;00hrs subject to room availability and additional room charges.

A security deposit of SGD 100.00 nett per room is required upon arrival for incidental charges.

This deposit is fully refundable upon check-out and subject to a damage inspection of the

accommodation.

 

 

Check-Out Policy:

 

Check-out is at 12:00 pm. Late check-out between 12:00 and 17:00 is subject to 50% of the Best Available Rate on the day of check out.

1 night charge will be imposed for check-out after 17:00 hours.

 

 

Miscellaneous Charge

 

Cleaning fee of $20nett found room requires additional time in cleaning.

Smoking fee $200nett found signs of cigarette smell in the room during the stay.