Stay SAFE with Santa Grand Hotel

Dear Valued Guests,

We miss you and hope to see you again. As always, Santa Grand is committed in ensuring the well-being, safety and health of our guests and staff. We continue to work closely with the government authorities and adhere to their latest regulations and advisories. In this light, we have put in place new and enhanced measures to ensure your safety, health and comfort.

01 HOTEL ENTRANCE

The hotel entrance will be exclusively accessed by hotel guests only. Non-registered guests will not be allowed to enter the hotel unless it is for the purpose of checking-in with prior hotel reservation.

Every guest will be required to complete a health declaration and temperature checks. Temperature above 37.5 will be turned away.

02 ARRIVAL

All arriving guests will be required to wear their masks when entering the hotel and maintain a safe distance when in contact with hotel staff. Hand sanitizers are provided at the front desk for use after registration.

03 GUEST ELEVATOR

In compliance with safe distancing requirements, our elevator capacity is limited to 4 passengers, unless all the passengers are from the same family.

04 GUEST ROOMS

During your stay, our housekeepers will be limiting their access to the guest rooms. Our housekeeping team will access the room every 3rd day of your stay to carry out deep room cleaning and sanitizing.

05 COMMON AREAS

We have increased the cleaning frequency of all common areas in the hotel, in particular the sanitation frequency of high touch areas, to ensure a clean and safe environment for our guests. Hand sanitizers can also be found at the front desk in the hotel lobby.

06 HOTEL TEAM

All hotel staff have received training on and are familiar with the enhanced health, safe distancing and cleaning procedures.

07 SWIMMING POOL

In line with government regulations on safe distancing, the hotel swimming pool area will remain closed until further notice to safeguard the health of our guests.

08 CHECK OUT

All room key cards will be sanitized upon guests’ check-out, and all guests rooms will be cleaned and sanitized in preparation for the arrival of the next guest.

We are ready to welcome you back and we look forward to serving you and your loved ones again!

Stay Safe,

Team Santa Grand Hotel East Coast

Our Front Desk & Housekeeping Heroes

Santa Grand Hotel | Beyond Boutique

Accommodation makes up a part of our travel journey. Be it for business or leisure, we tend to look for one that provides comfort and convenience decorated in a themed or unique style. A travel journey is incomplete without immersing in local experience and understanding the local people, their lifestyle, culture, and heritage.

Santa Grand Hotels are located in historically and culturally-lively districts in Singapore, housed in carefully restored or redeveloped buildings marrying traditional and historic architecture with contemporary and modern design. Beyond boutique, Santa Grand Hotels deliver the Santa Grand Experience.

A true blue born and bred Singapore brand, Santa Grand is naturally a Singapore expert. At Santa Grand, we are passionate about engaging and sharing with our guests the best way to explore the city, the hidden gems nestled near our hotels and embracing the local experience. Expect to be treated to a surprise or two as we create delightful memories during your stay with us. Welcome to Santa Grand Hotels as you embark on your Singapore journey!

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